Your jewelry order
Jewelry order process
- You visit our website and…
- select one or more pieces of jewelry on the website,
- create a complete profile and
- place an order.
- The Algordanza team will check your order details and link your jewelry order to a corresponding existing memorial diamond order.
- We will send you an order confirmation by e-mail. If you have decided on a ring, you will also receive a free verification tool from us by post to measure the correct ring width.
- If you have ordered a ring, you have a further four weeks to inform us of the corrected ring size. After these four weeks, you will be charged for changing the ring size.
- After your memorial diamond has been completed, we will send you an invoice for your piece of jewelry by e-mail and also inform your funeral director about the next steps.
- When the memorial diamond has been set, the funeral home will be informed. Your funeral director will inform you of the imminent arrival of your memento.
- The set memorial diamond is sent to the funeral home.
- Your funeral director will arrange an appointment with you to hand over the set memorial diamond and will give you the set memorial diamond. Handover can only take place after payment for the piece(s) of jewelry. Therefore, please ensure that our invoice is settled beforehand.
For situations in which one or more memorial diamonds already exist, it is possible to inform Algordanza of this when ordering on the website.
In this case, you will receive the shipping documents for the memorial diamond together with the verification tool for measuring the ring width once the order has been placed. The memorial diamond will be collected by our logistics service and returned to you set after the piece of jewelry has been created.
Shipping and storage boxes
All jewelry from Algordanza is presented in high-quality wooden boxes. The wooden boxes are made of solid walnut wood and are secured with a magnetic clasp. They are not only suitable for shipping, but also for stylish and dignified storage of the set memorial diamond.
The wood used for the boxes comes from sustainably managed forests and is FSC-certified.
